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Full-Time Customer Service Supervisor
KINGSTON NY 12402
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-90651337

Company Profile

Kohl's

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  39 Views, 0 Applications  
 
Full-Time Customer Service Supervisor
Job Description:POSITION OBJECTIVE

Builds Customer loyalty by reinforcing Kohl's Customer Service philosophies and best practice. Directs workflow, orients and trains Associates and demonstrates Kohl's Service approach.



ACCOUNTABILITIES



+ Executes Workload and distributes tasks to support the Customer experience


+ Serves as leader on duty to ensure a positive and compelling Customer experience


+ Observes Associate performance and provides feedback in partnership with Assistant Manager/Store Manager


+ Delivers the highest level of Customer Service supporting Kohl's Yes We Can culture through effective problem solving


+ Trains Associates to maximize performance and Customer experience


+ Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)


+ Maintains organization of the registers and service desk areas


+ Supervises and assists in accurate and efficient processing of Customers' requests and transactions





SKILLS & EXPERIENCE


Required



+ Effective verbal and written communication skills


+ Basic math and reading skills, legible handwriting and attention to detail


+ Basic computer skills


+ Ability to work as part of a team and interact effectively with others


+ Ability to lift 50 pounds on an occasional to frequent basis.



Preferred



+ Prior experience in sales, customer service or other work with the public


+ Prior experience working with a team


Job Title:Full-Time Customer Service SupervisorAuto req ID:71924BRPosting Location:0988:Kingston Position Focus:Store Compensation Frequency:Hourly Position Type:full-time Career Area:Stores Company Overview:At Kohl's, we're always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire.State - Search by State only - Use Location for Zip or City and State:New York City:KingstonZip Code:12401

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